AGKidZone Frequently Asked Questions (FAQs)

Entertainment

When are the Care Bears, Strawberry Shortcake and Sushi Pack shows on?
Since each CBS affiliate has flexibility with their weekend schedules, our shows air at different times Saturday or Sunday mornings. To check your local air times, see the television schedule.

When is the next Strawberry Shortcake DVD scheduled to be released?
The Let's Dance DVD will be released October 2. Big County Fun will be released in Spring 2008!

Products

What types of Care Bears and Strawberry Shortcake products are available?

Can I buy Strawberry Shortcake and Care Bears products directly from the AGKidZone web site?
AGKidZone.com provides direct links to our online retailers where you can purchase featured Care Bears, Strawberry Shortcake, and other American Greetings brand merchandise! You may also try TysToyBox.com, Amazon.com, Wal-Mart.com, Carlton.com, or ToysRUs.com directly. For collectable classic products, which are no longer made, we suggest you search eBay.

What company manufactures Care Bears stuffed and pre-school toys?
Play Along, Inc makes Care Bears plush toys. You can review their current toy line at www.playalongtoys.com.

What company manufactures Strawberry Shortcake toys?
Playmates, Inc. makes Strawberry Shortcake toys. You can review their current toy line at www.playmatestoys.com.

I have questions about my child’s Care Bears/Strawberry Shortcake toy, where do I call to get information?
You should contact the manufacturer of the toy with questions. The manufacturer information should be on the product and on the original packaging. If you cannot locate the contact information, email us at help@agkidzone.com.

Care Bears

What is the difference between retro, classic and the all-new Care Bears?
"Retro" Care Bears reflect the look and tummy symbols as they appeared 25 years ago. They are available at specialty retailers like Carlton Cards, Hot Topic, Claire’s, and Spencer. "Classic" Care Bears were re-launched in 1999 and have slightly redesigned tummy symbols and colored paw and foot pads. The all-new Care Bears (Funshine, Cheer, Share, Grumpy and Oopsy) launched this year and feature an updated, refreshed, colorful new look with to match their fun, expressive personalities!

I received a purple Care Bear with a remote control but the instructions where not included. Where can I go to get instructions?
Go to playalongtoys.com for instructions for all of the electronic/battery operated Care Bears toys.

Where can I get Care Bears desktop wallpapers?
You can find Care Bears wallpapers and screensavers on AmericanGreetings.com. We will also be adding new wallpapers and downloads in the Parents section on AGKidZone.com—coming soon!

Strawberry Shortcake

How do I redeem Berry Points?
We’re sorry, but the Berry Points program has ended. Please be sure to check back for upcoming programs!

I have an original Strawberry Shortcake doll - do you know how much it is worth?
For current values you can check eBay for bids and auctions or consult an antique toy guide such as Schroeder's Collectible Toys Antique to Modern Price Guide 2006

Where can I find Strawberry Shortcake desktop wallpapers?
You can find Strawberry Shortcake wallpapers and screensavers on AmericanGreetings.com. We will also be adding new wallpapers and downloads in the Parents section on AGKidZone.com—coming soon!

Sushi Pack

I love the music for the TV show. Who wrote it?
Talented musical producer Phofo composed the majority of the music used in the show. Ron Wasserman, however, wrote the current Sushi Pack theme song that plays in the opening credits.

I love how Maguro and Tako sound! Who does their voices?
Rick Adams, an English television personality and host of TV’s Dance, Dance Revolution and Radio KOL brings Tako to life with his rich and entertaining voice.

Tara Strong, an accomplished actress and the voice of Timmy Turner on The Fairly Oddparents, brings both the yin and yang to Maguro’s character.

What do the Pack’s individual names mean?
Their names are Japanese words for the kind of fish that they are—with the exception of Wasabi who is as his name implies, a ball of spicy mustard. Maguro is tuna, Tako is octopus, Kani is crab and Ikura is salmon roe.

My son loves Wasabi – where can I get a t-shirt with Wasabi on it?
Sushi Pack products will arrive in stores soon. Keep checking back for details.

General Questions

I am interested in having a Care Bears or Strawberry Shortcake costumed character at an event.
Please email help@agkidzone.com with details such as the type of event you are hosting, date and location and we will expedite a response to you.

My question is not listed here.
Please call our customer service line at 1.866.228.2429 with any other questions, or email us at help@agkidzone.com.